property marketing services

1. Definitions & Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the following meanings:

  • "Client", "You", "Your": Refers to the individual, corporate entity, landlord, vendor, or licensor instructing Quicklister to market their residential or commercial property for let, lease, license, or sale.
  • "Quicklister", "We", "Us", "Our": Quicklister Property Ltd (trading as Quicklister).
  • "Platform": The proprietary digital web application and software managed by Quicklister.
  • "Property Portals" / "Commercial Portals": Third-party online residential or commercial property search platforms (such as Rightmove, Zoopla, OnTheMarket, Estates Gazette, Realla, or LoopNet) where listings are syndicated.
  • "AML (Anti-Money Laundering)": Statutory regulations requiring estate agents to verify the identity of clients, vendors, and purchasers to prevent financial crime.
  • "Business Rates": The tax levied on non-domestic properties, for which the commercial occupier is typically liable.
  • "Conveyancer / Solicitor": A legal professional responsible for handling the legal transfer of property ownership or lease agreements.
  • "EPC (Energy Performance Certificate)": An official document detailing a property's energy efficiency rating, legally required under UK legislation (including Minimum Energy Efficiency Standards - MEES) prior to letting or selling residential or commercial premises.
  • "FRI Lease (Full Repairing and Insuring)": A standard commercial lease structure where the tenant assumes full responsibility for the costs of repair, maintenance, and building insurance.
  • "KYC (Know Your Customer)": Customer due diligence and corporate verification procedures undertaken by Quicklister to verify client identity, corporate structure, and ultimate beneficial ownership to comply with UK Anti-Money Laundering Regulations.
  • "Memorandum of Sale": A formal document issued by the estate agent upon acceptance of an offer on a sales property, outlining the agreed price, conditions, and contact details for both parties and their respective legal representatives.
  • "Right to Rent": The statutory requirement under UK immigration legislation for landlords or their agents to check tenants' identity documents to verify their legal status to rent in the UK.
  • "Subject to Contract": A phrase used in UK property law denoting that an agreement or offer is preliminary and not legally binding until formal contracts or leases are executed.
  • "Use Class": The designated category of use for a commercial building under the UK Town and Country Planning (Use Classes) Order 1987 (as amended).
  • "Vendor": The legal owner(s) or corporate entity offering a residential or commercial property for sale.
  • "Withdrawn / Paused": The temporary or permanent removal of a property listing from active web portals at the instruction of the client.

2. Residential Lettings Quicklister Service

2.1 Services Included

The core Lettings Quicklister service comprises:

  • Access and utilization of the Quicklister platform
  • Property valuation report
  • Expert Lettings support from qualified agents
  • Listing performance statistics and marketing guidance
  • Comprehensive web portal marketing distribution
  • Automated applicant screening and messaging functionality
  • Viewing booking and appointment reminder functionality

2.2 Owner Consent & Authority

Authority to Market: By instructing Quicklister, you warrant and confirm that you possess the sole legal authority, or explicit written authorization from all legal owners, registered proprietors, occupiers, and third parties with an interest in the property, to market and let the property.

Third-Party Consents: You confirm that all necessary third-party consents (including, but not limited to, those required from mortgage lenders, superior landlords, or freeholders) have been secured prior to instruction.

Execution of Tenancy: You further confirm your authority to accept tenant offers and execute legally binding Tenancy Agreements on behalf of all interested beneficial owners.

2.3 Platform Use & Conduct

Prohibited Content: Users shall not upload, transmit, or distribute any unlawful, defamatory, obscene, or harmful content via the platform.

Impersonation & Accuracy: Impersonation, the creation of false user profiles, dummy accounts, or "feeder" listings that do not represent an actively available rental property is strictly prohibited.

Data Quality: If Quicklister's media services are not used to compile property marketing details, the media files you provide should be of a high quality and in digital format. Photos or scans of floorplans, EPCs, or poor-quality images may be rejected. Quicklister reserves the right to reject media content that does not meet data quality standards or those of our marketing partners.

Data Harvesting: Automated software or scraping tools must not be deployed to harvest data from the platform.

Account Security: Clients are solely responsible for maintaining the confidentiality of their login credentials and for all actions executed under their account.

Private Landlord Restriction: Quicklister services are restricted strictly to private landlords. Commercial sub-letting or use by third-party letting agents is unauthorised.

2.4 Marketing, Fees & Payment

Payment Terms: Full payment for selected services must be cleared via our secure online payment gateway prior to the activation of any marketing campaigns. No card details are retained on our servers.

Marketing Duration: The standard marketing period is fixed at 6 weeks from the date of activation, or until an offer is accepted in principle, whichever occurs first.

Withdrawal & Re-listing: Clients may withdraw or pause listings at will. Withdrawing a property removes it from the open market; subsequent re-listing post-withdrawal will incur a new, full listing fee.

Communication Standards: Clients are directly responsible for managing, scheduling, and conducting all property viewings. Persistent failure to respond to applicant enquiries may result in the suspension or removal of the listing to preserve brand integrity. If a client removes their contact telephone number and fails to answer emails promptly, Quicklister reserves the right to disclose the client's telephone number directly to interested applicants.

Non-Refundability: Marketing fees are strictly non-refundable should a property fail to let or be withdrawn due to a breach of these terms.

2.5 'Pro Lister' Subscription

Monthly Allowance: You may list up to 6 listings per month. The listing allowance will refresh to 6 at the end of each billing cycle.

Recurring Billing: Subscribing to the 'Pro Lister' service binds the client to a minimum term of 3 months, continuing on a rolling monthly basis until formal cancellation.

Default: Failure or cessation of payments within the minimum term entitles Quicklister to pursue outstanding debts and instantly deactivate all active portal listings.

2.6 Compliance, Legal Requirements & Referencing

Proof of Ownership & ID: Prior to publication, clients must supply robust verification documents (e.g., passport, driving licence, mortgage statement, title deeds).

EPC Requirements: A valid EPC must be provided or ordered via Quicklister at the advertised tariff prior to live marketing.

Property Descriptions: All descriptions and imagery must be fair, accurate, and compliant with consumer protection laws. Quicklister retains absolute discretion to reject or edit non-compliant text without issuing refunds.

Right to Rent & Referencing: Landlords retain sole responsibility for executing statutory Right to Rent checks, handling tenant referencing via designated partners (such as Goodlord), and complying with all applicable landlord-tenant legislation. Quicklister accepts zero liability for aborted tenancies or inaccurate referencing data.


3. Residential Sales Quicklister Service

3.1 Services Included

The core services included in the Quicklister ‘Exposure’ package encompass:

  • Access and utilization of the Quicklister platform
  • Online property valuation report and AI insights
  • Qualified sales agent support
  • Comprehensive web portal marketing
  • Buyer enquiry management notifications
  • Viewing appointment scheduler and appointment reminders
  • Memorandum of Sale issuance to designated solicitors
  • KYC and Anti-Money Laundering checks on vendors and purchasers

The core services included in the Quicklister ‘Premium’ package encompass:

  • Access and utilization of the Quicklister platform
  • Property valuation consultation and report
  • Professional photography and floorplan
  • Qualified sales agent support
  • Comprehensive web portal marketing
  • Buyer enquiry management notifications
  • Viewing appointment scheduler and appointment reminders
  • Memorandum of Sale issuance to designated solicitors
  • KYC and Anti-Money Laundering checks on vendors and purchasers

3.2 Owner Consent & Authority

Vendor Warranty: You warrant that you hold full legal entitlement and authority from all legal stakeholders to market the property for sale and to accept offers "Subject to Contract" through to the formal exchange of binding contracts.

3.3 Platform Use & Conduct

Prohibited Content: Users shall not upload, transmit, or distribute any unlawful, defamatory, obscene, or harmful content via the platform.

Impersonation & Accuracy: Impersonation, the creation of false user profiles, or dummy accounts, is strictly prohibited.

Data Quality: If Quicklister's media services are not used to compile property marketing details, the media files you provide should be of a high quality and in digital format. Photos or scans of floorplans, EPCs, or poor-quality images may be rejected. Quicklister reserves the right to reject media content that does not meet data quality standards or those of our marketing partners.

Data Harvesting: Automated software or scraping tools must not be deployed to harvest data from the platform.

Account Security: Clients are solely responsible for maintaining the confidentiality of their login credentials and for all actions executed under their account.

Private Vendor Restriction: Quicklister services are restricted strictly to private sellers. Commercial use by third-party estate agents is unauthorised.

3.4 Marketing Duration & Payment Terms

Fees & Upgrades: Services are payable upfront via a secure gateway prior to marketing. Upgrades or added portal exposures purchased mid-campaign run concurrently with, and expire alongside, the primary marketing period.

Duration: The standard sales marketing term is 3 months from the launch date, or until formal withdrawal. Expired or withdrawn listings require a new fee to re-advertise.

Viewings & Communication: Vendors are exclusively responsible for arranging and conducting all physical viewings unless the ‘hosted viewing’ service has been purchased. Failure to service buyer enquiries professionally may lead to temporary or permanent listing suspension.

Hosted Viewings: By selecting our hosted viewing service, you acknowledge that our third-party viewing provider acts solely as a facilitator during property visits. While they exercise all reasonable care and skill, Quicklister accepts no liability for any loss, personal injury, theft, or property damage occurring during or as a result of a viewing, except where caused directly by our proven negligence. Property owners remain fully responsible for maintaining adequate building and contents insurance, securing valuable items, and ensuring the property is free from hazards prior to any scheduled visit.

Non-Refundability: Quicklister will not refund marketing fees if a marketed property does not sell or is withdrawn due to a breach of our terms and conditions.

3.5 Identification, AML & Property Details

KYC Checks: Vendors must complete a biometric identity verification and provide ownership documentation to satisfy strict Anti-Money Laundering regulations prior to property launch.

Accuracy: Information provided must be wholly accurate. Quicklister reserves the right to decline misleading particulars without liability for financial reimbursement.

3.6 Sales Transactions

Sales Offers: Upon sale agreement, Quicklister will issue a formal Memorandum of Sale to the respective legal conveyancers representing each counterparty.

Sales Progression: Where our sales progression service is purchased, Quicklister will request solicitor updates on a weekly basis from both parties. Our sales progression service is administrative and does not constitute legal or financial advice. We are not liable for transaction delays, sales falling through, or the acts and omissions of third-party solicitors, conveyancers, or lenders.


4. Commercial Lettings Quicklister Service

4.1 Services Included

The core Commercial Lettings Quicklister service comprises:

  • Access and utilization of the Quicklister platform
  • Commercial valuation guidance and data insights
  • Expert commercial agency support from qualified agents
  • Listing performance metrics and portal analytics
  • Commercial portal marketing distribution
  • Automated business enquiry management notifications
  • Viewing appointment scheduling and reminder functionality

4.2 Owner Consent & Corporate Authority

Authority to Market: By instructing Quicklister, you warrant and confirm that you possess the sole legal authority, or explicit corporate authorization from all registered proprietors, freeholders, leaseholders, and interested stakeholders, to market the commercial property for lettings.

Planning & Use Class Compliance: You warrant that the current or proposed commercial use of the property complies with local planning regulations and the permitted Use Class. Quicklister accepts no liability for any planning enforcement notices or breaches resulting from inaccurate use class declarations.

Execution of Agreements: You further confirm your legal capacity to accept commercial tenant offers, negotiate Heads of Terms, and instruct legal representatives to draft or execute formal commercial leases or licenses.

4.3 Platform Use & Conduct

Prohibited Content: Users shall not upload, transmit, or distribute any unlawful, defamatory, misleading, obscene, or harmful content via the platform.

Impersonation & Accuracy: Impersonation, the creation of false corporate profiles, dummy accounts, or speculative commercial listings that do not represent an actively available rental property is strictly prohibited.

Data Quality: If Quicklister's media services are not utilized, all marketing collateral (including floorplans, measured surveys, and commercial EPCs) provided by the client must be of professional standard. Quicklister retains absolute discretion to reject substandard media or data that fails to comply with commercial marketing standards.

Data Harvesting: Automated software, bots, or web scraping tools must not be deployed to harvest data from the platform.

Account Security: Clients are solely responsible for maintaining the confidentiality of their administrative login credentials and for all actions executed under their account.

Commercial Agency Restriction: Quicklister services are restricted strictly to direct commercial landlords and corporate asset managers. Unauthorised commercial sub-agency or third-party broker re-licensing is strictly prohibited.

4.4 Marketing, Fees & Payment Terms

Payment Terms: Full payment for selected commercial packages must be cleared via our secure online payment gateway prior to the activation of any marketing campaigns. Corporate credit facilities are subject to prior written approval.

Marketing Duration: The standard commercial lettings marketing term is fixed at 6 weeks from the date of activation, or until Heads of Terms are formally agreed in principle, whichever occurs first.

Withdrawal & Re-listing: Clients may withdraw or pause listings at their discretion. Withdrawing a commercial property removes it from the open market; subsequent re-listing post-withdrawal will incur a new, full listing fee.

Communication Standards: Clients remain exclusively responsible for managing, scheduling, and conducting all physical commercial viewings. Persistent failure to respond professionally to prospective corporate tenant enquiries may result in the immediate suspension or termination of the listing.

Non-Refundability: All marketing and listing fees are strictly non-refundable should the property fail to lease, or if it is withdrawn due to a breach of these terms.

4.5 Compliance, Legal Requirements & Documentation

Corporate Verification & AML: Prior to live publication, commercial clients must supply robust verification documentation, including company registration numbers, proof of corporate directors, and proof of property ownership (e.g., Land Registry title deeds or leasehold titles) to satisfy statutory Anti-Money Laundering regulations.

Commercial EPC Requirements: A valid commercial EPC must be provided or ordered via Quicklister prior to live marketing, ensuring compliance with current UK MEES regulations.

Misleading Descriptions: All particulars, floor areas (measured in accordance with RICS Property Measurement standards where applicable), and financial figures (rent, service charges, and business rates estimates) must be entirely accurate. Quicklister retains absolute discretion to edit or remove non-compliant descriptions without liability or refund.


5. Commercial Sales Quicklister Service

5.1 Services Included

The core Commercial Quicklister service comprises:

  • Access and utilization of the Quicklister platform
  • Commercial valuation guidance and data insights
  • Expert commercial agency support from qualified agents
  • Listing performance metrics and portal analytics
  • Comprehensive commercial portal marketing distribution
  • Automated business enquiry management notifications
  • Viewing appointment scheduling and reminder functionality

5.2 Owner Consent & Corporate Authority

Authority to Market: By instructing Quicklister, you warrant and confirm that you possess the sole legal authority, or explicit corporate authorization from all registered proprietors, freeholders, leaseholders, and interested stakeholders, to market the commercial property.

Planning & Use Class Compliance: You warrant that the current or proposed use of the property complies with local planning regulations and the permitted Use Class. Quicklister accepts no liability for any planning enforcement notices or breaches resulting from inaccurate use class declarations.

Execution of Agreements: You further confirm your legal capacity to accept commercial offers, negotiate Heads of Terms, and instruct legal representatives to draft or execute formal leases, licenses, or sale contracts.

5.3 Platform Use & Conduct

Prohibited Content: Users shall not upload, transmit, or distribute any unlawful, defamatory, misleading, obscene, or harmful content via the platform.

Impersonation & Accuracy: Impersonation, the creation of false corporate profiles, dummy accounts, or speculative commercial listings that do not represent an actively available property is strictly prohibited.

Data Quality: If Quicklister's media services are not utilized, all marketing collateral (including floorplans, measured surveys, and commercial EPCs) provided by the client must be of professional standard. Quicklister retains absolute discretion to reject substandard media or data that fails to comply with commercial marketing standards.

Data Harvesting: Automated software, bots, or web scraping tools must not be deployed to harvest data from the platform.

Account Security: Clients are solely responsible for maintaining the confidentiality of their administrative login credentials and for all actions executed under their account.

Commercial Agency Restriction: Quicklister services are restricted strictly to direct commercial landlords, vendors, and corporate asset managers. Unauthorised commercial sub-agency or third-party broker re-licensing is strictly prohibited.

5.4 Marketing, Fees & Payment Terms

Payment Terms: Full payment for selected commercial packages must be cleared via our secure online payment gateway prior to the activation of any marketing campaigns. Corporate credit facilities are subject to prior written approval.

Marketing Duration: The standard commercial marketing term is fixed at 3 months from the date of activation, or until Heads of Terms are formally agreed, whichever occurs first.

Withdrawal & Re-listing: Clients may withdraw or pause listings at their discretion. Withdrawing a commercial property removes it from the open market; subsequent re-listing post-withdrawal will incur a new, full listing fee.

Communication Standards: Clients remain exclusively responsible for managing, scheduling, and conducting all physical commercial viewings. Persistent failure to respond professionally to prospective corporate tenant or buyer enquiries may result in the immediate suspension or termination of the listing.

Non-Refundability: All marketing and listing fees are strictly non-refundable should the property fail to lease or sell, or if it is withdrawn due to a breach of these terms.

5.5 Compliance, Legal Requirements & Documentation

Corporate Verification & AML: Prior to live publication, commercial clients must supply robust verification documentation, including company registration numbers, proof of corporate directors, and proof of property ownership (e.g., Land Registry title deeds or leasehold titles) to satisfy statutory Anti-Money Laundering regulations.

Commercial EPC Requirements: A valid commercial EPC must be provided or ordered via Quicklister prior to live marketing, ensuring compliance with current UK MEES regulations.

Misleading Descriptions: All particulars, floor areas (measured in accordance with RICS Property Measurement standards where applicable), and financial figures (rent, service charges, and business rates estimates) must be entirely accurate. Quicklister retains absolute discretion to edit or remove non-compliant descriptions without liability or refund.


6. General Platform Terms & Provisions

6.1 Data Protection (GDPR)

Quicklister processes personal data strictly in accordance with Article 6 of the UK GDPR framework based on Consent, Contract Performance, Legal Obligations, or Legitimate Interests. To coordinate property viewings and transactions, basic contact details (name, email, telephone) are shared with verified applicants, prospective buyers, and contracted third-party suppliers (e.g., viewing hosts, inventory clerks, gas safety engineers).

6.2 Additional Services & Third-Party Contractors

Where clients instruct third-party contractors (e.g., for hosted viewings, floorplans, inventory services, EPCs, or marketing boards), Quicklister acts solely as an intermediary and may receive referral commission. Quicklister accepts no liability for any grievance, loss, or delay caused by third-party vendors.

Quicklister reserves the right to modify, replace, or terminate marketing partnerships with any third-party property portal at any time without prior notice.

6.3 Marketing Boards ('To Let' / 'For Sale')

Erection & Removal: Marketing boards are erected by external contractors within approximately 7 working days of an order and retrieved upon client request.

Liability: Quicklister disclaims all liability for any structural or surface damage resulting from the installation or extraction of external boards.

6.4 Sales Transactions

Sales Offers: Upon sale agreement, Quicklister will issue a formal Memorandum of Sale to the respective legal conveyancers representing each counterparty.

Sales Progression: Where our sales progression service is purchased, Quicklister will request solicitor updates on a weekly basis from both parties. Our sales progression service is administrative and does not constitute legal or financial advice. We are not liable for transaction delays, sales falling through, or the acts and omissions of third-party solicitors, conveyancers, or lenders.

6.5 Risk & Liability

Quicklister does not take any responsibility or liability for the actions of a tenant, buyer, or prospective applicant during a transaction, nor can we be held liable for any costs arising from breaches of a tenancy agreement, contract breakdown, or landlord and tenant relations.

6.6 Cancellations, Refunds & Rental Payments

Cancellations & Refunds: You can withdraw your advert at any time; however, Quicklister will not refund or part-refund money for services already purchased once the property advert has been pushed live on open portals.

Rental and Deposit Payments: Quicklister does not accept payments from any tenant, prospective or otherwise, as part of our core Quicklister service. Any payments related to the rental of a property are to be made direct to you the landlord. If rental terms are agreed between you and a tenant, and you require Quicklister to draft a tenancy agreement, we will require the bank details of where the rent is to be paid before both parties can execute an agreement.

6.7 Services to Prospective Purchasers & Tenants

Quicklister, or a connected person or firm, may offer and/or provide to the prospective purchasers or tenants of your property related services such as insurance, financial services, conveyancing, or referencing.

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